Insurance Processing Specialist - Homeowner Property Claims (Remote) $18 - $20/hr

May 9, 2026

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Are you a highly organized professional who loves solving problems, finalizing property claims, and working from home? Advocate Construction, a Top 100 Roofing Contractor spanning 6 states, is looking for an Insurance Processing Specialist to join our team! You will act as the vital bridge between our customers, our internal teams, and homeowner insurance providers. Your daily focus will be facilitating the release of funds for roofing and exterior property claims, securing final customer payments, and ensuring all documentation is flawlessly submitted. Bring your detail-oriented mindset to a growing company that values exceptional service and team collaboration! Schedule & Location: <ul><li>Location: 100% Remote / Work from Home</li><li>Hours: Monday – Friday, 8:00 AM to 5:00 PM CST (Includes a required 1-hour unpaid lunch break) </li></ul>Visit our career page at https://advocateconstruction.com/careers/ to learn more about who we are and what we do! Key Responsibilities <ul><li>Fund Recovery: Proactively contact homeowner insurance companies to secure and facilitate the release of approved job funds for property claims.</li><li>Claim Resolution: Act as a liaison between customers and their property insurance providers to resolve outstanding issues and successfully finalize property claims.</li><li>Payment Processing: Securely collect and process final payments directly from customers.</li><li>Cross-Functional Collaboration: Maintain clear and consistent interdepartmental communication to ensure smooth project workflows across the company.</li><li>Compliance: Ensure all documentation and daily actions strictly adhere to internal company policies and procedures. </li></ul>Requirements <ul><li>Detail-Oriented: Strong attention to detail and a commitment to accuracy in all documentation and data entry.</li><li>Time Management: Excellent organizational skills with the ability to manage priorities and work effectively in a fast-paced environment.</li><li>Technical Proficiency: Basic computer skills with a strong comfort level using data entry software and internal tracking systems.</li><li>Communication Skills: A customer service-oriented mindset backed by clear, professional communication skills (both written and verbal).</li><li>Discretion & Confidentiality: Proven ability to handle sensitive personal, financial, and insurance information with the utmost confidentiality. (Previous experience with homeowner/property claims is a plus!) </li></ul>Benefits <ul><li>100% Remote Work Environment (Save on time and gas!)</li><li>10 days Paid Time Off annually</li><li>9 paid holidays per year</li><li>Comprehensive health benefits program including medical, dental, vision, short and long-term disability.</li><li>401(k) retirement plan with generous company match</li><li>Monthly communication stipend</li><li>Robust technology and tools to help you thrive in your role</li><li>Career path growth/leadership opportunities</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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