Emergency Services Dispatcher

<strong><em>Indeed and other 3rd party application sites may strip many of the questions that are required to be answered, and this will hold up the hiring procedure. For a quicker application procedure please copy/paste the following to proceed directly to the City of Hutchinson Jobs page: https://hutchgov.applicantpro.com/jobs/<br><br></em></strong><strong>Join Our Team as a 911 Telecommunicator!<br><br></strong>Are you looking for a fulfilling and dynamic career opportunity? Hutchinson Reno County Emergency Communications (HRCEC) is on the lookout for dedicated individuals to join our team on the forefront of emergency response.<br><br><strong><strong>About Us:<br><br></strong></strong>At HRCEC, we pride ourselves on our commitment to employing cutting-edge technology and industry-leading practices to serve 39 agencies within Reno County. As a telecommunicator, you'll be the crucial first point of contact, playing a pivotal role in emergency situations.<br><br><strong><strong>What We Offer:<br><br></strong></strong><ul><li>Exciting Challenges: Experience the thrill of a fast-paced environment where no two days are the same.</li><li>Team Experience: Join a collaborative team environment with support and camaraderie among America's "First-First Responders".</li><li>Real-Life Experiences: From remote deployments during large events, concerts, festivals, and fairs to on-the-ground training opportunities, you'll gain invaluable real-life experiences.</li><li>Comprehensive Training: Benefit from paid training where you'll acquire the essential skills needed to excel in your role.</li><li>Career Progression: Opportunities for growth and advancement within our organization.<br><br></li></ul><strong><strong>Compensation And Benefits:<br><br></strong></strong><ul><li>Competitive Wages: Starting from $19.96 hourly with step increases as your training progresses. Additional rate increases are provided based on performance achievements.</li><li>Comprehensive Benefits: Including dental, health, and vision insurance, KPERS retirement, life insurance, and more.</li><li>Paid Time Off: Enjoy paid vacation and sick leave to maintain a healthy work-life balance.</li><li>Employee Assistance Programs: Access resources to support your well-being both in and out of the workplace.</li><li>Health, Dental & Vision Insurance</li><li>Flexible spending accounts: Medical & Dependent Care</li><li>Retirement: KPERS & 457 Retirement Savings Plan</li><li>Insured Disability</li><li>Life Insurance & Optional Voluntary Life Insurance</li><li>Death Benefit</li><li>Service-Connected Death Benefits</li><li>Vacation Leave, Sick Leave & City Designated Holidays</li><li>Employee Assistance Program<br><br></li></ul><strong><strong>Requirements:<br><br></strong></strong><ul><li>Desire for challenges and ability to thrive under pressure.</li><li>Willingness to make critical decisions in high-stress situations.</li><li>Flexibility to work unconventional schedules based on community needs.</li><li>Excellent communication and teamwork skills.</li><li>Valid driver's license</li><li>A high school diploma or GED is required.<br><br></li></ul>All applicants will undergo a formal background check. See automatic disqualifiers below:<br><br>At The Time Of Your Submission Of This Application For Employment, a Criminal History Check Will Be Conducted And Your Background Will Be Closely Examined. Failure To Meet Any Of The Following Requirements Will Result In Immediate Disqualification:<br><br><ul><li>A) No convictions(s), expunged conviction(s), or placement on diversion by any state of the federal government for a crime which is a felony or its equivalent under the uniform code of military justice,</li><li>B) No convictions(s), expunged convictions(s), or placement on diversion by any state or federal government for a misdemeanor crime of domestic violence or its equivalent under the uniform code of military justice,</li><li>C) Is the holder of a high school diploma or furnishes evidence of successful completion of an examination indicating and equivalent achievement,</li><li>D) Is of good moral character,</li><li>E) Satisfies all requirements set forth by the City of Hutchinson</li><li>F) If military service has been rendered, DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions,</li><li>G) Not falsified, intentionally misrepresented, or have not been completely truthful or have not fully disclosed ALL information requested on a questionnaire, document, or application as part of the pre-employment process,</li><li>H) Has not been convicted of, plead guilty or no contest to, or received diversion on serious traffic violation within the past five years. Serious traffic violations include, but not limited to DIU, reckless driving, hit and run, vehicular homicide, and eluding a police officer.</li><li>I) Has not been convicted of a crime involving an act of dishonesty, to include but not limited to theft, insufficient funds (checks), fraud, false police reports, etc. If convicted as a juvenile of any of these listed acts, each case will be reviewed to determine if it disqualifies you for further employment consideration.<br><br></li></ul>It is important that you truthfully and thoroughly answer all questions contained in this Application for Employment including but not limited to any criminal and dishonest conduct. The disclosure of criminal conduct, dishonest conduct, or civil litigation on this application will not necessarily result in your rejection for employment.<br><br>Please be advised that if disqualified, our agency may not be able to share the specific records resulting in your disqualification due to federal and state regulations. However, we will direct you to the applicable law enforcement agency to retrieve and potentially solve any disputes.<br><br><ul><li>WHAT YOU'LL NEED FOR SUCCESS:</li><li>EDUCATION: A high school diploma or GED is required</li><li>EXPERIENCE: Similar or related experience is preferred. Employee is expected to have acquired the necessary information and skills to perform the job reasonably within 6 months of employment.<br><br></li></ul><strong><strong>For More Information See The Full Job Description Attached.<br><br></strong></strong><strong><em>The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We're always looking for talented, self-motivated individuals to join our team.<br><br></em></strong><strong><em>City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.<br><br></em></strong>All employees will be asked to consent to background and drug screening prior to starting employment.<br><br>Salary: $19.96 - $31.72 per hour<br><br><em>Job Posted by ApplicantPro</em>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...