Remote ADC I

About the position

Works mainly outside/in-person at a Goodwill donation center accepting and processing donations.

Responsibilities

  • Opens and secures trailer or container each workday.
  • Uses cellular phone applications to relay trailer and container percentages, donor counts and pertinent site status information, open / close trailers using Bluetooth locking, and payroll for time reporting.
  • Greets donors, accepts donated merchandise according to 'acceptable donations list,' and assists donor in unloading donations.
  • Coordinates decisions on 80/20 donation acceptance rules with Remote ADC II or higher.
  • Projects a good company image and treats customer in a courteous and respectful manner.
  • Assures all trailers are organized and sorted properly at all times.
  • Addresses any donor concerns constructively and politely; refers complaints or unhappy customers to supervisor.
  • Issues receipts to the donors.
  • Processes donations safely and in accordance to established sorting procedures.
  • Maintains interior and exterior areas of trailer in a neat and presentable condition ensuring donor drive paths are clear of donations and debris.
  • Ensures that sites are maintained and are within OSHA compliance.
  • Identifies and reports all trailers defects detected to Remote ADC Lead or Remote ADC Supervisor.
  • Maintains constant communication with Remote ADC II or higher when working in team setting or if working alone.
  • Works overtime as required.

Requirements

  • No experience necessary; will train on the job.
  • Ability to communicate and understand English well enough to receive work and safety instructions and answer questions.
  • Ability to work independently with minimum supervision.
  • Ability to lift merchandise weighing up to 50 pounds.
  • Reliable form of transportation to move from site to site as required.
  • Ability to work proficiently with cellular applications.
  • Ability to work rotating schedules including weekends and staggered shifts.
  • Ability to work overtime as required.
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